Shipping Policy

Collections/storage/delivery

If you are successful in your bid, you are free to collect your item from our store in London once payment has been made. If you are not able to do so you can arrange for your own storage and shipping options. 

We can recommend delivery companies to you as well as having the option to use our own in house shipping company for which we can provide a quote, on request. We can arrange for your goods to be delivered to you once we have received your delivery instructions and full payment, including shipping costs. For international deliveries an export licence may be required.

For any objects that are affected by international shipping laws such as weapons, firearms and objects made from restricted materials will not be handled by the Japanese Gallery and customers will be required to make their own arrangements for delivery. The Japanese Gallery will be happy to offer advice concerning the certification and guidance concerning shipping laws pertaining to the items in question.

If you have any queries concerning deliveries, please contact us via e-mail at info@jgauction.com